About Datanet

Company Overview


Datanet specialises in the distribution of ICT infrastructure products. As a division of Pinnacle, established in 1993, Datanet is an authorised and exclusive distributor for leading local and international brands. Our solution offering includes:

 

  • Structured Cabling Solutions

  • Purpose-built Electronic Enclosures

  • Data center and POD enclosures

  • Power and backup power solutions

  • FTTX products & solutions

  • Complementary Infrastructure Products for telecommunications and data infrastructure needs.

All products are designed in accordance with international standards and the highest performance levels available enabling current and foreseeable requirements to be met, and exceeded wherever possible. Datanet’s range of high-quality products combined with the company’s commitment to service excellence, has placed it at the forefront of its field.

Datanet's Core Competencies


Headquartered in Midrand, and based within Pinnacle branches throughout Southern Africa, the company distributes to a well-established sales channel.

These include:

 

  • Expertise of an experienced brand team, and a highly trained sales force;

  • Flexibility of services and solutions, thanks to in-house manufacturing and brand synergies;

  • Support of the Alviva Holdings Group and its various divisions;

  • Product/technology domain knowledge;

  • Product breadth and the ability to provide a complete solution from the ground up

  • Professional services team to assist with engineers

Certifications


ISO is the International Organisation for Standardisation comprising members from 150 global national standards institutes. ISO International Standards ensure that products and services are safe, reliable and of excellent quality.

At Datanet, all technical divisions have been ISO 9001:2015 (Quality Management) and ISO 14001:2015 (Environmental) certified. Everything from the production line all the way through to implementation, repairs, and warranty as well as the call center, have been ISO approved for quality and environmental care. 

Footprint


Datanet's resellers are spread across Southern Africa – quite literally from Struisbaai in the South all the way to Windhoek in the North, and from Springbok in the far West to Richards Bay on the East Coast – and everywhere in between.

We currently have a reseller base of approximately 10 000 active resellers who cover a large spectrum of size and speciality ranging from the largest national and international IT companies, to smaller niche vertical market specialists. At Pinnsec we do not discriminate against size, we have the perfect solution for any company.

Sectors Serviced


ICT equipment has become a necessity in all industries today. Pinnsec has partnered with many resellers and corporate clients to service a multitude of sectors with IT equipment and deployment ranging from simple plug and play product to complex enterprise solutions:

  • Education

  • Healthcare

  • Retail

  • Government

  • Mining

  • Financial

  • Travel & Leisure

Mass Retail


The mass retail team supplies our products to large national chain stores such the JD Group (Incredible Connection, HiFi Corporation etc.), Makro and Game, and we address the growing lower LSM sector of the market with competitively priced offerings.

The channel also consists of computer resellers who sell to businesses and NGOs at all levels. The retail team also supplies our products to popular online national retailers such as Takealot and Loot.

Who are our customers?


Our products cover every level of the economic enterprise in Southern Africa. Central government departments, banks, state owned enterprises, and organisations in the mining, manufacturing, finance and retail sectors are all customers of our channel resellers. Pinnacle’s technology portfolio is used by NGOs, schools, families, stores, and religious organisations.

Government


Datanet has in excess of 300 resellers and implementation partners who attend to the needs of our Government sector division. We work very closely with these resellers and implementation partners to ensure that the Government sector is efficiently serviced.

Value Added Advantage


Datanet offers full pre and after sales support services on all our brands. Our expert brand teams and sales staff can support customers in designing solutions tailored to their specific requirements. This includes taking customer briefs with end users and attending site visits

  • We offer stock-holding based on customer forecasts to enable a faster turn-around time on long-term projects
  • Having extensive market knowledge and experience, all our solutions are designed to readily adapt to customer requirements
  • We support all our brands by providing continuous training to all customers, sales and sales support staff
  • We offer Design consultation | Proof of concept | Demo equipment

Deal Registration 

assistance with registering and protecting Dell opportunity. 

Solution Planning

assistance with gathering relevant information in order to ensure an accurate design that will seamlessly tie into any environment.

Solution Design

assistance with the design of an enterprise based solution that will not just meet the customer’s immediate IT needs but also simplify their IT operations and allow for ease of management coupled with proactive response.

Solution Implementation

assistance with the implementation of an enterprise based solution that covers everything from rack and stack through to first VM migration. 

Solution Optimisation 

assurance that the enterprise based solution was implemented according to best practices and performs as expected.

Solution Familiarisation 

equipping the customer with an holistic understanding of the enterprise environment and the management thereof.

Solution Support

educating the customer in terms of best practices going forward and on how to obtain support once the solution is being used in a production environment.

These services are rendered by a team of Certified Systems Engineers that have extensive experience in enterprise based solution design, implementation and administration.

Business Development


Delivering the exceptional means so much more than supplying a broad range of high quality technology products to our resellers. Enabling our resellers to grow their businesses exponentially is at the heart of our business and it is for this reason that we have a highly skilled group of Product Specialists and Business Development Managers who assist our resellers and ensure that they are fully equipped to train and to sell the products & solutions in their portfolio, exceptionally.

Technical Expertise


Having highly skilled staff is of the utmost importance at Datanet! Our sales and product teams attend brand training on a regular basis to ensure they are equipped with all the latest product knowledge to offer only the best suited products and solutions to fit the needs of our resellers and their end clients. Technical qualifications and certifications are encouraged throughout the business and our teams are qualified across many sectors and brands. Our teams boast the following skill sets:

Nutanix

NCP (Nutanix Certified Professional)

NCSE (Nutanix Certified Server Engineer)

NCSR (Nutanix certified Sales Representative)

NCS (Nutanix Certified Sales)

 

Commvault

CVSA19 (Commvault Solutions Architect)

CVTSP 20 (Commvault Technical Sales Professional)

CVCSA18 (Commvault Certificate Service Associate)

Windows

MCP(Microsoft Certified Professional)

MCTS (Microsoft Certified Technology Specialist)

MCSA (Microsoft Certified Solutions Associate)

MCSE (Microsoft Certified Solutions Expert)

HPE

HPE Solutions Expert – Server

HPE Technical Professional – Server

HPE Product

HPE Sales

ASE (Servers Solutions Architect)

HPE Solutions Expert – Storage

Hybrid IT Solutions

Mellanox

Ethernet 1 & 2

 

Inuvika

Inuvika level 1 & 2

Inuvika Technical Specialist

VMWare

VSP

VTSP 5

VSphere 6.0

 

Comtia

A+

N+

Huawei

HCIA-Routing & Switching

HCPA-IP Network

HCPA-Storage

HCSA-IT

HCSA-Network Energy

HCSA-UC&C

HCS-Field-Server

Dell

Date Centre Networking

High End Storage

Hyper Converged Infrastructure

Campus Networking

Server Credential 2020